Privacy Policy

1. Introduction

At NoParking Ticket, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By using NoParking Ticket, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, telephone number, and postal address.
• Parking Ticket Information: Details about your parking tickets, including images of tickets, vehicle registration numbers, and locations where tickets were issued.
• Payment Information: If your appeal is successful, we collect payment information for our service fee. This may include credit card details or PayPal information.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and operate our parking ticket appeal services
• To create optimized appeal letters on your behalf
• To process payments for successful appeals
• To communicate with you about your account and appeal status
• To send you updates about our services and relevant information
• To improve our website and services
• To comply with legal obligations

4. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• When necessary to provide our services (such as submitting appeals to relevant authorities)
• With trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential
• When required by law or to respond to legal process
• To protect our rights or property

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.

We use analytics tools to understand how visitors interact with our website. These tools collect information such as IP addresses, browser types, pages visited, and time spent on the site.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access the personal information we hold about you
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at privacy@noparkingticket.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@noparkingticket.com.